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Dan Croce Named As New President of ACME Markets

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Feb 20th, 2015

Dan Croce Named President of ACME Markets

 

Malvern, PA – February 20, 2015 – Albertsons-Safeway has named Dan Croce President of ACME Markets. He succeeds Jim Perkins, who was promoted to Chief Operating Officer of the parent company’s East Region.

Croce, a 30-year grocery industry veteran, began his career with SuperFresh/A&P Food Markets. He joined ACME Markets in 2005 as a District Manager and subsequently assumed roles of increasing responsibility, including Director of Operations and Vice President of Operations. In 2014, Croce was promoted to Vice President of Marketing & Merchandising.

“Dan has a passion for the business and a wealth of experience that make him a great fit for the leadership role at ACME Markets,” said Jim Perkins. “That, combined with his exceptional track record of success, makes him well positioned to lead the division.”

Croce is a graduate of the University of Delaware where he earned a Bachelor of Science degree in agricultural business in 1991.

ACME Markets operates more than 100 stores in Delaware, Maryland, New Jersey and Pennsylvania.

 

Media Contact:

Angela Perez

Angela.Perez@AcmeMarkets.com | 610-889-4006

 

 

32 Responses to Dan Croce Named As New President of ACME Markets

  1. Steven Faramelli 22/04/2015 at 2:12 pm

    Dan and I worked together during our Super Fresh tenure and I can not be more proud of his accomplishment. He is a true Leader and will keep Acme a viable entity in the Delaware Valley.

    Outstanding!!

  2. KEN GIORDANO 02/06/2015 at 6:24 pm

    KINDLY ADVISE ALL THOSE INVOLVED WITH THE “MONOPOLY GAME” TO KEEP IT AS A GOOD REASON FOR US “LITTLE PEOPLE TO SHOP ELSEWHERE.” WHERE DO YOU GET THE GAUL TO LEAD US ON FOR ALL OF THESE WEEKS WITHOUT COMING CLOSE TO BEING EVEN A $5.00 WINNER. IN THE LAST 8 TO 9 WEEKS, HAVING SPENT APPROXIMATELY $1200, BEEN GIVEN A MINIMUM OF 400 STRIPS, NOT ONE WORTHY OF KEEPING. YOU ARE THE BIGGEST LOSER, NOT US.

    • Customer Care 02/06/2015 at 8:30 pm

      Hi Ken, thank you for sharing the concerns you have with the Monopoly game. I will make sure to have them reviewed for future promotions. If you played the online game you’re still entered for a chance to win the Sweepstakes, so keep an eye out and good luck. ~Thomas

  3. David Kane 30/07/2015 at 4:02 pm

    Dan
    I worked for you at the wynnewood store
    in the produce department . I also worked
    for Kevin Reger. I would appreciate a chance
    to join your team

  4. Carol 18/08/2015 at 7:39 pm

    I had to laugh when looking at the article in the 7-26-15 edition of the Philadelphia Inquirer.Dan Croce is standing in front of a produce stand which must have been a backdrop picture.I had shopped at Acme for aproximately 27 years but got fed up with the very poor quality of their produce.I spoke to the produce manager and sent e-mails to no avail.I currently shop at Shop Rite which has a nice produce dept and they have better sales on general merchandise.I would rather shop at Acme for its location and I love their meats but their meat prices are higher.I would love to come back to Acme,hope you can help!

  5. Desirae Mercado 29/10/2015 at 3:50 pm

    On August 28,2015 I was at the Acme in Newark De (university plaza), I spent $315.15 on groceries that day ,there was a system problem and i had to swipe my credit card more then once. The result of that was a double transaction so $630.30 was taken out of my account! I have spoken to customer service numerous times and it has now been 2 months since this incident happened and i still do not have my money returned, yesterday i called again and the lady i spoke to told me I was lucky to still be on the spreadsheet and thanked me for letting them know that they basically forgot about me….. I completely understand that this happened to alot of people but something should have been done by now!

    • Customer Support 01/11/2015 at 7:11 pm

      Desirae, we apologize for the delay. We’ll be sure to forward your comments to the appropriate personnel for further review. -Julio

  6. jimmy lauria 03/12/2015 at 3:40 pm

    Mr Croce I have been shopping at super fresh for years and so ecited to here the acme takeover at this location however I am utterly disappointed with your manager john curling hes been with superfresh prior to acmes takeover however is customer communication skills lack I asked to speak to him regarding a question on your circular and I was told what it reads is what it is he passed me on to a wamen at your courtesy desk and walked awayfrom me I was totally embarrassed and walked out I will NEVER PATRONIIZE YOR STORE AGAIN help me superfresh

    • Customer Support 03/12/2015 at 5:29 pm

      Thank you for your feedback, Jimmy. Could you please clarify which store you are referring to? We would like to address your concerns with the District Manager. -Savannah

  7. jimmy 04/12/2015 at 5:49 am

    thankyou for your quick response the store is located between pine and spruce on 5th street phila pa thankyou

    • Customer Support 06/12/2015 at 4:40 pm

      Thank you for clarifying the store location, Jimmy. We have shared your concerns with the District Manager for further review on this matter. Thank you for your time. -Julio

  8. Shelley Scott 21/02/2016 at 12:15 pm

    I am very disappointed that your Company will no longer make fresh Chicken Salad. That is the reason I go there. It is the BEST besides my Mom’s, And now they say they will have it bought in frozen?? Huge mistake. Again very disappointed

    • Customer Support 22/02/2016 at 9:05 pm

      Shelley, thank you for your feedback. We apologize for any inconvenience this may have caused. We will be sure to share your comments with our Merchandising Team for further consideration. Thank you for your time. -Julio

  9. LOUISE 22/02/2016 at 10:50 am

    During my last visit to Acme and being a long time customer, I have to say, I will no longer be shopping at any Acme. The new policy of handing over my credit card without any Clerk safeguarding my information, I was asked to also hand over my drivers license. As the clerk did nothing to safeguard my information not only to the cameras but laying down my identification carelessly and with the great risk of me forgetting to pick it up and keep track of it while bagging etc. I have to say that it is overkill, reckless and discriminatory. I have a NJ license and it is almost impossible to read the signature. When did Acme Clerks become Security experts. I sign the pad when I use my credit card, would not it be easier to compare that signature to may card? I will be going back to shoprite for all my shopping. This policy, in my opinion is a big accident waiting to happen. Acme cannot keep my identity safe. I would like to know, if I did not hand over my License, would the clerks have to void out the transaction and restock all the groceries? I believe people should be warned before they set out to spend $100.00 or more at your stores. Customers beware!

    • Customer Support 23/02/2016 at 3:48 pm

      Thank you for sharing your concerns, Louise. We are implementing this policy change and additional security steps to protect our customers from fraud and to help prevent fraudulent credit card transactions from being processed. We will share your comments with our Retail Operations Department for further review. -Julio

  10. dot piccirilli 28/02/2016 at 5:22 pm

    I have shopped at Yorktownheights store & bought steak that was spoiled & was given a replacement steak which was on its way to being spoiled the top of the meat was grey. I was given a full refund.. Makes me wonder how your meat is handled??

    • Customer Support 28/02/2016 at 8:03 pm

      Thank you for sharing this with us, Dot. We understand your expectations as a customer and apologize for this experience. We have shared your concerns with the Store Director so they may address this with the Meat Department. Thank you for your time. -Julio

  11. Bobbie 09/09/2016 at 12:31 pm

    After shopping at the Acme for a number of years, I am very disappointed with the bare shelves. This condition exists no matter what time or day of the week you shop. Friday morning at 11 a.m. I expect to shop the “new sales” for the week, only to find those shelves are bare as well. There are very few “regulars” left. On a positive note, the “regulars” who remain employed, continue to offer the best customer service. I’m sorry to say this downward trend began when the store was assigned a new Director.

    • Customer Support 11/09/2016 at 4:41 pm

      Bobbie, thank you for making us aware of your shopping experiences. We understand your expectations as a customer for readily available product, and apologize that we have been missing this mark. We’d like to request a follow up phone call from our Upper Management Team at this store. Could you email us at Albertsons.Social.Media@safeway.com with your best contact phone number and the location of the store you are referring to? We look forward to hearing from you. -Julio

  12. Matt Collins 21/12/2016 at 10:19 am

    The recent removal of the self check area in the Maple Shade, New Jersey, store has been a complete disaster if you are an early morning shopper between 7:30 and 8:30 AM on your way to work. When the self check was operational the Acme person in charge could take 4 to 5 customers simultaneously, therefore, no lines, no back up, a quick in and out if you are picking things up on your way to work. Now there is one register open. We are a long time Acme customer, but the lack of checkers here is forcing us to now go to ShopRite.

    • Customer Support 21/12/2016 at 11:34 pm

      Matt, we’re sorry to hear this is happening at your local store. Please let us know at which Maple Shade location you are encountering these issues. We’ll be sure they are addressed for improvement. -Rebecca

  13. Matt Collins 22/12/2016 at 10:37 am

    300 S. Lenola Road, Maple Shade, NJ
    Store #7963

  14. Helen 04/01/2017 at 10:10 am

    Regarding a complaint shown above about the loss of self checkout, the response was: “…We’ll be sure they are addressed for improvement.” -Rebecca

    Come on! The improvement would be to bring back self-checkout! But Acme seems hellbent on removing it from all their stores. It’s not like more cashiers are working. In my store, self checkout was replaced with an island of four or five express lanes. Usually only one of them is staffed.

    • Customer Support 04/01/2017 at 12:02 pm

      Helen, thank you for the feedback! Which location do you shop most frequently? We’d like to place a request to bring back Self-Checkout. Thanks! -Aaron

  15. John hornyak 31/01/2017 at 10:01 pm

    Acme markets was good until the loss of their on warehouse and started selling same brands you can get at Wal-Mart buy Walmart is cheaper.

    DESIREE KING

    • Customer Support 01/02/2017 at 11:25 am

      John, we are sorry you feel this way. We have forwarded your comments to our Operations and Pricing Department for further review. -Dolores, Customer Support

  16. Dr. Marquea D. King 12/06/2017 at 5:05 pm

    I just want to express my gratitude for the gracious behavior of Mr. Jim Perkins at the recent Dover, DE NASCAR event. He unassumingly approached my son and I as we lurked around the ACME tent with well over 40+ people in line. He was so professional and caring…asking if I had any concerns and when I mentioned the inability to get my gas rewards from one store versus another, he was quite naturally astonished and couldn’t believe it – he immediately called over an associate and she explained that I was correct and he immediately voiced, “well, I have to fix that!”… I hope to soon see this issue fixed and owe it all to his superior customer service.

  17. Wanda Isaac 13/03/2019 at 6:17 pm

    I just want to say that the man who works mainly in the seafood section of the ACME Market on Lancaster Avenue in Wynnewood, PA has the worst customer service. He is always so UNhelpful and darn near rude and he acts like he has some type of attitude. I am new to the area and I hate to have to deal with him at all but I prefer ACME crab legs but I may start going to a different ACME because of him I will be inconvenienced.

    • Customer Support 14/03/2019 at 11:33 pm

      We’re so sorry to hear this Wanda! We’ve notified the Store Director about this for immediate review and improvement. Thank you for bringing this to our attention! -Cynthia

  18. C. Fedena 15/04/2019 at 4:14 pm

    Dear Mr. Croce, I emailed your customer support group over a week ago about a less than good experience I had with a cashier at your Concordville store. No one ever replied.
    With Wegman’s, Whole Foods, Giant, and Super Fresh nearby for me to shop at, I’m not sure I should choose Acme. Is this how you treat your customers?

    • Customer Support 15/04/2019 at 9:58 pm

      Hi C. Fedena! We are very sorry that we did not reply to your recent email. We will make our Store Director aware of your honest feedback about shopping with us at our Acme store on 101 Byers Dr. in Glen Mills, PA. Thank you for letting us know about this and please feel free to let us know more details if you have any questions or concerns. Thank you. – Patrick

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