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Specialty pharmacies fill prescriptions for complex, expensive medications. Services include comprehensive, medication-specific programs that are designed to help patients and prescribers navigate the complexities of insurance approvals, financial assistance and clinical support.
We are available via phone or email. Once established with us, you will be provided with your care coordinator’s direct telephone number.
General contact info:
Albertsons Companies Specialty Care Coordination Center
Phone: 877-466-8028
Fax: 877-466-8040
Emaiil: specialtycare@albertsons.com
Hours: Mon-Fri 7am-7pm MST
For HIV, Hepatitis C, and Diabetes products contact info:
MedCart Specialty Pharmacy
32131 Industrial Road
Livonia, MI 48150
Phone: 877-770-4633
Fax: 877-771-4633
Email: MedCart.Specialty@albertsons.com
For a full immunization schedule for adults, check with the CDC or download the CDC's adult combined vaccine schedule.
Our ACME Markets care coordination center hours are Monday through Friday, 7am-7pm MT
Our MedCart Specialty Care hours are Monday through Friday, 9am-6pm ET
If you would like to speak with a pharmacist after-hours, please call 877-466-8028.
ACME Markets Specialty Care uses our pharmacies across the nation to provide convenient options for you. You can choose to pick up a prescription at your local Albertsons Companies pharmacy and work with the pharmacy team you have already come to know and trust. We can also arrange to deliver the medicine to a location that is convenient for you, like your home or healthcare provider's office, through local courier or mail.
There are two ways to order a new prescription:
Please call your patient care coordinator when you notice you have five or less days of your medication remaining.
General contact info:
Albertsons Companies Specialty Care Coordination Center
Phone: 877-466-8028
Fax: 877-466-8040
Emaiil: specialtycare@albertsons.com
Hours: Mon-Fri 7am-7pm MST
For HIV, Hepatitis C, and Diabetes products contact info:
MedCart Specialty Pharmacy
32131 Industrial Road
Livonia, MI 48150
Phone: 877-770-4633
Fax: 877-771-4633
Email: MedCart.Specialty@albertsons.com
Our care coordinators will investigate your insurance benefits and inform you if you qualify for any financial help. We will connect you to resources such as manufacturer programs or foundations that may apply to your medication or condition.
Yes.
We accept payments made by credit card, debit card, prepaid credit and debit cards, and checks.
We will work with you to deliver your medicine at a location that works for you, whether that is your home, your healthcare provider's office or your local pharmacy. Deliveries are available to all 50 states.
We value your feedback and continually strive to improve. You can let us know how we are doing by calling us at 877-466-8028. Comments are documented and investigated, and a resolution is communicated to you within 14 calendar days. Complaints may also be reported to our Specialty Pharmacy accrediting body by calling ACHC at 855-937-2242.
If you believe you are experiencing a medical emergency, call 9-1-1. You may speak to a pharmacist at any time by calling 877-466-8028. If you need help finding the phone number, address, or hours for your health care provider, you can call us and we will be happy to look that up for you. You can also find your prescriber’s address on your prescription label.
Yes, translator services are available. Simply let us know at 877-466-8028.
As a patient of ACME MarketsSpecialty Care services, you have the right to:
As a patient of ACME Markets Specialty Care services, you have the responsibility to:
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